AdmitRaven

Community Guidelines

Community Guidelines

The AdmitRaven mission is to provide high school students ("Students") an accessible alternative to expensive college counseling and an opportunity to connect with successful college applicants ("Scholars") at top universities.

We want AdmitRaven to be welcoming, informative, and memorable for everyone involved. These Community Guidelines exist to help ensure that AdmitRaven is a positive and safe experience for all Scholars, Students, and parents who use it.

Any of the behaviors listed below may result in AdmitRaven taking action on your account or content, up to and including permanent suspension. Encouraging or assisting the violation of any of these Guidelines is itself a violation.

We rely on both human review and automated screening to identify potential violations of these Guidelines and our Terms of Service. In most cases, a human will determine whether a violation has occurred and whether to take action, although in extreme circumstances such as widespread fraud or security vulnerabilities we may act based solely on automated screening.

If you have a concern about something on AdmitRaven, including a potential violation of these Guidelines or our Terms of Service, please report it using the tools available in the app or contact us at admin@admitraven.com.

Inauthentic Accounts, Multiple or Transferred Accounts

Be real. Do not provide a false identity or submit incorrect or misleading information about yourself, including your affiliations with other individuals, entities, or online accounts, when you sign up for a AdmitRaven account. Use your own name and photographs, or the names and images of characters you own or have the rights to use. Do not create deepfake accounts.

No burners. If you are mid-suspension or have been banned from AdmitRaven, do not attempt to evade our enforcement processes by creating a new account. Do not create multiple accounts unless you have a legitimate reason for doing so.

No transfers. Your AdmitRaven account may not be transferred or sold. If you have questions about your Scholar account, please contact admin@admitraven.com.

Misuse of AdmitRaven

You alone are responsible for your use of AdmitRaven, including your account and any content you create. Use AdmitRaven only for its intended purpose and as permitted by our Terms of Service.

AdmitRaven is about making meaningful connections and getting genuine guidance. If you are a Scholar, think carefully about your responses and take the time to provide thoughtful, thorough answers.

Do not use a single message to ask multiple questions — Scholars are unlikely to address all of them in a single response.

Students and Scholars may not use AdmitRaven to facilitate transactions outside of the platform or through another service. For everyone's safety and protection, all transactions must remain on AdmitRaven.

Scholars must not artificially inflate their presence or reputation on AdmitRaven, including by posting false reviews, engaging in review manipulation, or interfering with another Scholar's business.

Do not send unauthorized advertising or commercial messages, including spam or any other unsolicited communication.

Do not use AdmitRaven to deceive or mislead others. This includes submitting requests designed to embarrass Scholars or compromise their integrity, or spreading misinformation.

All ratings and reviews submitted on AdmitRaven must be a true, honest, and accurate evaluation of the Scholar's answer to which they correspond. Review bombing, submitting reviews for reasons unrelated to the Scholar's answer, and inaccurately portraying the content of an answer or its booking request in a review are all prohibited.

Illegal Conduct

AdmitRaven's Terms of Service require that you use the Website and App only in compliance with all applicable laws.

You may not promote, encourage, or engage in any illegal conduct on, using, or directed at AdmitRaven. Do not submit requests or create content that violates any law, regulation, court order, or other legal process, including attempts at phishing, money laundering, theft, or fraud. AdmitRaven also prohibits the depiction, promotion, or facilitation of illegal drugs or other controlled or illegal substances.

Hate and Disparaging Speech

AdmitRaven celebrates the diversity of the Scholars and Students on our platform. We do not tolerate hateful or disparaging speech, slurs, or derogatory terms. We also prohibit content that attacks, demeans, dehumanizes, discriminates against, or threatens violence against any person or group, including on the basis of any legally protected characteristic such as race, sex, ethnicity, national origin, religion, sexual orientation, gender identity, age, disability, or veteran status. Content that supports organizations or individuals who advocate for or engage in these behaviors is also prohibited.

Violence

Inciting, encouraging, promoting, threatening, or depicting violence, cruelty, terrorism, or harm — including self-harm or harm to animals — is prohibited on AdmitRaven. Do not post or solicit content that glorifies, advocates, or promotes these things, including in pursuit of political, religious, ethnic, racial, or ideological objectives.

Nudity, Sexually Explicit Content, and Content Harmful to Minors

AdmitRaven is not the place to send or solicit pornographic, indecent, obscene, or sexually explicit content. Nudity is prohibited on AdmitRaven, including genitalia, fully nude buttocks, and female nipples. Sexual stimulation or activity, with or without nudity, is also prohibited. These prohibitions apply to real, mimicked, or implied activity and include digitally created or manipulated content.

Sexualizing minors is strictly and absolutely prohibited. Do not distribute, post, send, or solicit any sexually explicit content involving minors, or any content that displays or promotes the physical abuse, neglect, endangerment, or psychological harm of children. Violations of this policy will be reported to the appropriate authorities.

Cruelty, Harassment, and Bullying

Play nice. Do not post or solicit content that is, or that incites or encourages, illegal, abusive, harassing, hateful, racist, derogatory, or harmful to someone's reputation.

Scholars have worked hard to reach where they are, but they are people too. Do not post, send, or solicit content that wishes death, disability, or other harm on them or anyone else. Do not insult someone because of their personal attributes, including appearance, personality, or intellect. Do not ridicule or taunt victims of tragic or violent events.

If someone blocks you or declines contact with you for any reason, respect that and move on. Do not attempt to contact them through other means or channels. AdmitRaven considers this harassment.

Do not harass AdmitRaven employees or team members. We have zero tolerance for this.

Intellectual Property

Only submit content you own entirely or have the rights to submit in accordance with our Terms of Service. This applies to music, artwork, written or spoken words, websites, and anything else that forms part of your content. You agree not to violate, infringe, or misappropriate any intellectual property, privacy, publicity, moral rights, or other legal rights when using AdmitRaven. Our full copyright policy is described in our Terms of Service.

Do not access AdmitRaven to plagiarize or steal essay or application content. We encourage inspiration and learning, but AdmitRaven will cooperate with universities and institutions to prevent and address plagiarism of Scholar content.

Do not access AdmitRaven to build a similar or competing service. Do not attempt to decipher, decompile, disassemble, or reverse engineer any of the software or underlying code used to provide AdmitRaven. Do not scrape, crawl, spider, or harvest any part of the Website and App.

Invasions of Privacy

Mind your own business. AdmitRaven prohibits content that violates the confidentiality or privacy of others, including doxxing and disclosing personal information about others without their permission. See our Privacy Policy for more information on how we collect, use, and share personal information.

Undermining Security or Reliability

Do not undermine the security or reliability of the Website and App. Any hacking attempts, efforts to bypass access restrictions, or use of automated scripts to collect information from AdmitRaven or its users is prohibited.

Do not distribute files or content that contain viruses, trojan horses, worms, or other malicious materials. Do not attempt to circumvent any technological measure implemented by AdmitRaven, any of its providers, or any other person, intended to protect the Website and App, its users, or anyone else.

How We Enforce These Guidelines

When enforcing these Guidelines, AdmitRaven may consider multiple factors including the nature of the violation, the severity of the conduct, and the number of violations by the same user. AdmitRaven generally does not monitor off-platform behavior but may take it into account in certain circumstances — for example, where it provides context for behavior on AdmitRaven, references AdmitRaven while engaging in conduct that would violate these Guidelines, or constitutes extreme off-platform behavior such as membership in hate groups or terrorist organizations, sexual assault, or child abuse.

You agree to cooperate with any investigation conducted by AdmitRaven and to promptly provide any information AdmitRaven reasonably requests. In some cases, AdmitRaven may temporarily suspend an account while reviewing a possible violation and evaluating appropriate enforcement.

Depending on the severity of the violation, AdmitRaven may enforce these Guidelines by:

— Issuing a warning.

— Removing content from the Website and App.

— Temporarily suspending account access for a specified period of time.

— Permanently suspending account access.

— Any other action at AdmitRaven's sole discretion.

In limited circumstances, AdmitRaven may allow exceptions to standard content removal policies — for example, where content is clearly satirical, scientific, or educational in nature and serves the public interest. We are not obligated to provide advance notice of enforcement actions, though we may choose to do so in appropriate circumstances.

Appeals

If you believe that an enforcement decision against your account was incorrect, you may request an appeal in writing to admin@admitraven.com. You must use the email address associated with your AdmitRaven account and include detailed reasons why you believe the decision was incorrect. The granting of an appeal is at AdmitRaven's sole discretion, and all appeal decisions are final and binding.

If your account has been suspended for a specific period of time, you may request reinstatement after the suspension ends. Any reinstatement request must be submitted in writing to admin@admitraven.com from the email address associated with the suspended account and must include: (a) a description of why you would like to rejoin AdmitRaven; (b) confirmation that you have read and agree to abide by AdmitRaven's Terms of Service and these Community Guidelines; and (c) any other confirmations or acknowledgements AdmitRaven requests. Submitting a qualifying request does not guarantee reinstatement.

Refunds and Withheld Earnings

If your Student account is suspended or content you received is removed from the Website and App for violating these Guidelines or our Terms of Service, AdmitRaven may in its sole discretion issue a refund for impacted purchases. Absent exceptional circumstances, AdmitRaven will not refund the cost of messages that were misused or content that was requested or sent in violation of these Guidelines or our Terms, including requests for hateful content or nudity.

If your Scholar account is suspended or Scholar Content you created is removed from the Website and App for violating these Guidelines or our Terms of Service, AdmitRaven may in its sole discretion withhold the corresponding funds from your current or future AdmitRaven earnings.

User Contribution Standards

These content standards apply to any and all content, phrases, entries, or materials you submit to the Website and App (collectively, "User Contributions"). All User Contributions must comply in their entirety with all applicable federal, state, local, and international laws and regulations.

User Contributions must not:

— Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

— Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

— Infringe any patent, trademark, trade secret, copyright, or other intellectual property or legal rights of any person.

— Violate the legal rights of others, including rights of publicity and privacy, or contain material that could give rise to civil or criminal liability under applicable law or that conflicts with our Terms of Service or Privacy Policy.

— Be likely to deceive any person.

— Promote any illegal activity or advocate, promote, or assist any unlawful act.

— Cause annoyance, inconvenience, or needless anxiety, or be likely to upset, embarrass, alarm, or annoy any other person.

— Impersonate any person or misrepresent your identity or affiliation with any person or organization.

— Involve commercial activities or sales, including contests, sweepstakes, promotions, bartering, or advertising, without AdmitRaven's prior written consent.

— Give the impression that they emanate from or are endorsed by AdmitRaven or any other person or entity if that is not the case.

Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy ("Policy") governs your use of the AdmitRaven™ platform, including our website (admitraven.com) and mobile application (collectively, the "Website and App"), operated by The Scholarly Company, doing business as AdmitRaven ("we", "us", or "AdmitRaven").

This Policy applies to all users of the Website and App, including Students, Scholars, visitors, and any other person who accesses or uses the Website and App in any capacity. This Policy is incorporated by reference into our Terms of Service and Scholar Terms of Service and should be read alongside those documents and our Community Guidelines and Privacy Policy.

Violations of this Policy may result in suspension or permanent termination of your account, legal action, or referral to appropriate authorities, depending on the nature and severity of the violation.

1. Permitted Use

The Website and App are designed and intended to be used by high school students preparing college applications and by college students and graduates sharing their college experience and application expertise as Scholars.

You may use the Website and App solely for the following permitted purposes:

— Accessing and completing lessons, quizzes, and educational content as a Student.

— Managing your college application materials, essays, and wishlist as a Student.

— Sending and receiving messages through the AdmitRaven Sessions feature in accordance with the Scholar Terms of Service.

— Creating and maintaining a Scholar profile and responding to Student messages as a Scholar.

— Accessing your account settings, subscription, and billing information.

— Communicating with AdmitRaven's support team regarding your account or use of the service.

Any use of the Website and App beyond these permitted purposes requires AdmitRaven's prior written consent.

2. Account Conduct

You are solely responsible for all activity that occurs under your account. You agree to:

— Provide accurate, current, and complete information when creating and maintaining your account.

— Keep your login credentials confidential and not share them with any third party.

— Notify AdmitRaven immediately at admin@admitraven.com if you become aware of any unauthorized access to or use of your account.

— Use only your own account and not access, attempt to access, or use any other user's account.

— Not create multiple accounts unless you have a legitimate reason approved by AdmitRaven.

— Not create a new account if your account has been suspended or terminated by AdmitRaven.

— Not transfer, sell, or assign your account to any other person or entity.

3. Content Standards

All content you submit, upload, post, or transmit through the Website and App, including lesson responses, essays, messages, profile information, and any other materials (collectively, "User Content"), must comply with the following standards.

User Content must not:

— Be false, inaccurate, misleading, or deceptive.

— Infringe, misappropriate, or violate any intellectual property rights, privacy rights, publicity rights, or other legal rights of any person or entity.

— Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, or inflammatory.

— Promote, depict, or facilitate illegal conduct of any kind, including fraud, theft, money laundering, or phishing.

— Contain viruses, malware, trojan horses, worms, logic bombs, or any other malicious or harmful code.

— Promote or depict violence, self-harm, or harm to others.

— Contain sexually explicit or pornographic material of any kind.

— Depict, promote, or facilitate the sexual exploitation or abuse of minors in any form. Violations of this standard will be reported to the National Center for Missing and Exploited Children (NCMEC) and relevant law enforcement authorities.

— Promote discrimination, hatred, or violence against any person or group based on any legally protected characteristic, including race, sex, ethnicity, national origin, religion, sexual orientation, gender identity, age, disability, or veteran status.

— Impersonate any person, organization, or entity, or misrepresent your identity or affiliation.

— Constitute unauthorized advertising, spam, solicitation, or promotional material.

— Contain the personal information of any third party without their explicit consent, including addresses, phone numbers, financial information, or government identification numbers.

4. Prohibited Technical Conduct

You agree not to engage in any of the following prohibited technical behaviors:

— Accessing or attempting to access any part of the Website and App through any automated means, including bots, scrapers, spiders, crawlers, or harvesting tools.

— Scraping, copying, reproducing, or extracting any content, data, or information from the Website and App for any purpose, including building competing products or datasets.

— Using any automated scripts, tools, or processes to unlock profiles, access content behind our subscription paywall, or interact with any feature of the Website and App.

— Attempting to probe, scan, or test the vulnerability of the Website and App or any associated systems or networks.

— Attempting to gain unauthorized access to any part of the Website and App, our servers, our databases, or any systems or networks connected to the Website and App.

— Introducing or attempting to introduce any viruses, malware, trojan horses, worms, logic bombs, or other malicious or harmful code into the Website and App or any connected systems.

— Attempting to interfere with, disrupt, or degrade the performance or availability of the Website and App, including through denial-of-service attacks, distributed denial-of-service attacks, or similar methods.

— Attempting to decipher, decompile, disassemble, or reverse engineer any software, code, or technology underlying or used to provide the Website and App.

— Circumventing or attempting to circumvent any technological measure implemented to protect the Website and App, our users, or AdmitRaven's content.

— Using the Website and App to develop, train, or improve any artificial intelligence model, machine learning system, or automated tool, or to compile datasets derived from any content available through the Website and App.

— Framing, mirroring, or embedding any part of the Website and App within another website or application without AdmitRaven's prior written consent.

— Using any device, software, or process that interferes with the proper functioning of the Website and App.

5. Intellectual Property

AdmitRaven's original content, including all lessons, curricula, writing prompts, quiz questions, frameworks, characters, visual assets, and other educational materials (collectively, "AdmitRaven Content"), is protected by United States and international copyright, trademark, and intellectual property laws.

You may not:

— Copy, reproduce, download, screenshot, or otherwise capture any AdmitRaven Content in whole or in part.

— Distribute, share, publish, or transmit any AdmitRaven Content to any third party through any medium.

— Use any AdmitRaven Content to tutor, instruct, or advise other students, whether for compensation or otherwise.

— Incorporate any AdmitRaven Content into any competing product, service, application, curriculum, or educational offering.

— Sell, license, sublicense, or otherwise commercialize any AdmitRaven Content.

— Create derivative works based on any AdmitRaven Content.

— Use any AdmitRaven Content for any purpose other than your own personal college application process.

You may not submit User Content that infringes the intellectual property rights of any third party. AdmitRaven will respond to valid notices of copyright infringement in accordance with the Copyright Infringement section of the Terms of Service. Repeat infringers will have their accounts terminated.

6. Academic Integrity

AdmitRaven is designed to help students develop their own authentic voice and application materials. The following conduct is strictly prohibited:

— Submitting or attempting to submit another person's essay, writing sample, or application material as your own to any college, university, or educational institution.

— Using content accessed through AdmitRaven Sessions or Scholar profiles to plagiarize or misrepresent your own work in any application or academic context.

— Accessing AdmitRaven for the purpose of copying or reproducing Scholar application materials for submission to any institution.

AdmitRaven will cooperate fully with universities and academic institutions investigating suspected plagiarism or academic dishonesty involving content accessed through the Website and App. AdmitRaven is not responsible for any disciplinary action taken by any institution as a result of a user's violation of this section.

7. Commercial Restrictions

Unless you are participating in the Website and App as a Scholar in accordance with the Scholar Terms of Service, you may not use the Website and App for any commercial purpose. Specifically, you may not:

— Use any AdmitRaven Content, lesson materials, frameworks, or other content accessible through the Website and App to provide tutoring, college counseling, or application assistance services to third parties, whether for compensation or otherwise.

— Reproduce or distribute any AdmitRaven Content in connection with any commercial product or service.

— Use the Website and App to advertise, promote, or solicit any product, service, or business without AdmitRaven's prior written consent.

— Use the Website and App to conduct or facilitate any transaction outside of the platform, including offering or accepting payment for services that would otherwise be conducted through the AdmitRaven Sessions feature.

8. Privacy and Data

You agree to respect the privacy of other users of the Website and App. You may not:

— Collect, harvest, or compile personal information about other users without their explicit consent.

— Disclose, publish, or distribute any personal information about another user, including their name, contact information, location, or application materials, without their explicit consent.

— Use any personal information you access through the Website and App for any purpose other than your permitted use of the platform.

— Attempt to identify any anonymized or aggregated data that AdmitRaven may share for research or analytical purposes.

AdmitRaven's data practices are governed by our Privacy Policy, which is incorporated into this Policy by reference.

9. Interactions Between Users

All interactions between Students and Scholars must take place through the Website and App. You may not:

— Solicit or facilitate any interaction, transaction, or communication with another user outside of the Website and App.

— Provide your personal contact information, including email address, phone number, or social media handles, to another user through the Website and App.

— Attempt to contact a user who has blocked you or declined to interact with you through any means, including through the Website and App or any external platform.

— Solicit or encourage any user to leave the Website and App to obtain similar services from you or any third party.

AdmitRaven reserves the right to monitor communications conducted through the Website and App to the extent necessary to enforce this Policy and our Terms of Service.

10. Reporting Violations

If you become aware of any conduct that you believe violates this Policy, our Terms of Service, or our Community Guidelines, please report it to us using the reporting tools available within the Website and App or by contacting us at admin@admitraven.com.

When reporting a violation, please include:

— A description of the conduct you believe violates this Policy.

— The username or account information of the user involved, if known.

— Any supporting evidence, such as screenshots or message content.

AdmitRaven will investigate all reports in good faith and will take appropriate action at its sole discretion. AdmitRaven is not obligated to disclose the outcome of any investigation to the reporting user.

11. Enforcement

AdmitRaven reserves the right to investigate any suspected violation of this Policy and to take appropriate action at its sole discretion, without prior notice to you. Enforcement actions may include:

— Issuing a warning to your account.

— Temporarily suspending your access to the Website and App.

— Permanently terminating your account.

— Removing any User Content that violates this Policy.

— Withholding any earnings in your Scholar account.

— Referring the matter to law enforcement or other appropriate authorities.

— Pursuing civil remedies, including injunctive relief and damages, for violations that cause harm to AdmitRaven or its users.

If your account is suspended or terminated for a violation of this Policy, you may appeal the decision in writing to admin@admitraven.com in accordance with the appeals process described in our Community Guidelines.

AdmitRaven's failure to enforce any provision of this Policy on any occasion does not constitute a waiver of its right to enforce that provision on any future occasion.

12. Changes to This Policy

AdmitRaven reserves the right to update or modify this Policy at any time. We will post the revised Policy on the Website and App and update the Last Updated date at the top. For material changes, we will provide reasonable advance notice in accordance with our Terms of Service. Your continued use of the Website and App after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions about this Policy, please contact us at admin@admitraven.com.